Are your families saying..."Wow, they really care"?
I asked myself the same question and found the answer in great training like the ICCFA University.
In lean times everybody needs to show customers how much you care for their loved ones and their business. That's why we believe that great cemetery training doesn't cost money but makes money.
If you feel the same way, join me, Gino Merendino this year's co-Dean of the Maintenance College, July 22-28 at the ICCFA University and learn about the thousands of great customer service opportunities your staff has waiting for your families (like turning waiting time into "wowing" time for everybody in the funeral procession).
Go to the ICCFA University Now! http://www.iccfa.com/education-events/iccfa-university/iccfa-university
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